OUR PLATFORM

Making the Complex Insightful

WHOLISTIC

Covers entire gamut of data lifecycle from Ingestion, Storage, Data Management to Use Case and Analyticsbased Insights.

FLEXIBLE

Can Plug into customer’s existing data lake or infrastructure to build and provide intelligence catering to end use case.

SCALABLE

Supports efficient and effective massification of use cases using open source tecchnologies and no vender dependencies.

CEMplfi Data Collector

Data
Visualization
Layer

Dashboards

GIS

Charts & Graphs

Data Analytics & Intelligence Layer

Data Exploration

Ml Modelling

Advanced Analytics

Data Ingestion & Management layer

Data Munging

Data Aggregation

Data Transformation

Open-Source BI with map visualization, high adaptable with leading off the shelf BI tools

Network
Models

Repository of models for Network Anomaly Detection, Network RCA, SON, Network Planning, Drive-less Route Performance.

Customer
Models

Repository of models for Customer CEI, Churn, Degrowth, Upsell etc. Location-based models for Home, Work, Commute, Other

Network
Models

CEMplFi data collector Ingests data directly from end point devices like CPEs/SMs/APs. Deployed in Tier 1 operator with 250+k Devices

Customer
Models

Data ingestion from various internal and external data sources. Deployed in Tier 1 operator with 350+ M customers.

Cemtics team has in-depth knowledge of multitudes of telecom data sources and has ability to ingest the required data into the CEMplFi platform.

CUSTOMER DATA PLATFORM

A comprehensive & scalable feature-rich customer repository empowering CSP’s to assimilate data from multiple touch points thereby enabling AI based solutions to improve customer experience , increase customer retention & enhancing Customer Life time value (CLTV).

Call & Usage Record

Mobile Application

C.R.M.

CroudSourced

Network OSS

Call Probes

CDP FEATURE REPOSITORY

CDP Features

Algorithm Output

CLTV Suite

Customer Experience GIS

Customer Analytics suite

Location Algorithm

Machine Learning Algorithm

AI-ML Model repository

KEY FEATURES

Technology flexibility

Leverages Open-source technology & adaptable to CSPs stack for optimizing CSPs TCO

Scalability

Massification of use cases at scale & enhanced performance using CEMpliFis intelligent data structures

SQL / No SQL Hybrid

Data agnostic , Supports various database options.

Cloud Ready

Built from the ground to be cloud ready.

Intelligent Modules

AI based modules for customer , device , network and location analytics

Created by experts

Created by team with decades of experience handling big data and telecom analytics

Modular & Customizable Reporting

UI built using Angular with and GIS / Map interface. Easy integration with popular BI tools like Tableau/ Power BI

5G & IOT Ready

Flexible Framework to ingest IOT data and connected device data from 5G Private network ecosystem

KEY FEATURES

Data Management

Ability to register and manager devices

Horizontal Scalability

Number of devices supported increase linearly as new servers are added in clustering mode.

SQL / No SQL Hybrid

Supports various database options

Cloud Ready

Built from the ground to be cloud ready.

Intelligence network management

Modules to detect anomalies and apply custom logic for self healing

Created by experts

Created by team with decades of experience handling NRT analytics and self optimizing networks

Modular / Customizable Reporting

UI built using Angular with an optional GIS (map) interface. Easy integration with popular BI tools

IOT Ready

Flexible Framework to ingest IOT data

KEY FEATURES

Deep Customer Insights

Discerning Customer usage, experience and behavioral insights by dissecting customer (subscriber) patterns across data sources like network probes, call trace data, call & data records, CRM & OSS.

AI/ML Model Repository

Pre trained AI/ML model for customer location and deep experience insights catering to CSPs problem scenarios. ML Algorithms further help in enhancing CDP features.

Scalable

Highly scalable solution supporting millions of customer (subscriber) features and dimensions. Compatible with CSPs cloud and Big Data ecosystem.

Multiple Stakeholder Support

CDP and its reporting suite is employable across cross section of teams from CXOs to analysts to marketing stakeholders.

Multiple problem Scenarios Appli.

Can apply to range of problem statements faced by business teams from Churn, Degrowth & NPS analytics, , Retention & Upsell campaigns.

EXTERNAL DATA MONETIZATION

Cemtics EDM platform turns raw anonymized mobile data into valuable spatial consumer insights for businesses in all industry groups

Call Trace & Probes

Mobile Application

C.R.M.

CroudSourced

Call & Usage Record

Web Sourced Data

Call Trace & Probes

Footfall Analysis

Customer Discovery

Mobility Patterns

Catchment Analytics

Map Based Insights

Insight Reports & Charts

KEY FEATURES

GIS at Scale

• Open-Source Big data Platform
• Spatial/ Non-Spatial Data

Location Based Analytics

• Location Exploration
• Location Intelligence
• Geo Marketing
• Commute Analytics

Interactive Visualization

• Dashboarding
• Slicing and Dicing
• Heat Maps at different Granularity

Flexible User Management

• Subscription based feature access
• Role based User Management

Upsell to different Industries & Businesses

• Retail Business
• Tourism
• Financial Institutions
• Event planning
• Commute planning

Location Exploration

• Footfall / Visitors in a specific geographical area

Location Intelligence

• Demographic of population in target area (Gender, Age)

Consumer visit patterns

• Day of week, Time of day

Consumer Shopping Inter.

• ARPU
• Foodie, Gamer, traveler, etc

Cemtics leverages its CEMplifi platform by adding a CEMpliFi data collection engine that can connect to millions of devices and ingest data in near real time.

CEMplifi Data Collector

CEMplifi Data Collector

Devices

Plethora of CPEs, Routers, APs

SNMP SSH HTTP MQTT*

Device Communication Layer

Data Management Layer

Data Management & Routing

Configuration Management

Device Management

Business Intelligence Layer

Rules Engine

Anomaly Detection
& Correlation

Machine Learning
Algos for RCA

Business Insights Suite

Analytics Suite | Alerting & RCA

Root Cause Analysis

AI based root cause analysis engine to proactively identify, analyze and resolve critical performance and operational issues in the network.

Customer & Network Data

Anomaly Detection & RCA engine

Presentation Layer

Network OSS

Call Probes

Call & Usage Record

CroudSourced

CEMpliFi
Data Collector

• Streaming Data
• Batch files

Patterns and Insights

RCA & Categorization

Deep dive & Recomm.

KEY FEATURES

Vendor Agnostic

Runs on customer and network data irrespective of NEP, Vendor

Near Real time

Near real time processing with RCA for dynamic events like traffic spikes, availability & alarms

Big Data Compatible

Scalable on CSPs big data ecosystem supporting voluminous event-based data from Call trace,Inventory & Performance management

Multi dimension capable

Can be run on data aggregated and KPIs aggregated across key dimensions needed for CSPs business problem

Unified NMS

End Devices

Data Collector
Near Real time data collection

Data storage, Transformation,
Analytics engines

Self Healing

Alerting

Reporting

Multi Vendor CPE Ecosystem with Multiple end point devices

Powered by CEMpliFi platform for data collection , transformation , analytics & Device Management

Use Cases