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CEMplifying Customer Experience Management by channelling Al & Big Data
using CEMpliFi Platform
One stop solution for 4G/5G Macro and Private Networks, Wifi and Fixed wireless networks
Turns raw anonymized mobile and public data into valuable spatial consumer insights for retail, finance and tourism industries.
An innovative digital twin solution powered by Big Data and advanced AI for seamless site audits and inventory management.
80% Network Issues Auto Resolved for Tier 1 CSP with Multi-Vendor Multi-technology network.
70% win backs achieved for high risk customers for Tier 1 CSP in Hyper price-competitive market.
65% Customer care complaints auto triaged for Tier 1 operator in SE Asia.
Customer Centric comprehensive metric to rank smart phone performance for Tier 1 operator in BYOD market In SE Asia.
A comprehensive & scalable feature-rich customer repository empowering CSP's to assimilate data from multiple touch points thereby enabling AI based solutions to improve customer experience , increase customer retention & enhancing Customer Life time value.
GIS based customer & location analytics platform capturing customer behaviour encompassing mobility , interests , demographics and usage analytics via interactive Map visualization , tailored for marketing campaigns and revenue initiatives for CSP's downstream B2B client’s.
An end to end 5G ready unified OSS encompassing low-latency data collection , near real time data processing and predictive insights for Operators & Private 5G players' connected devices ecosystem entailing IoT, Smartphones , CPEs , Smart Cells & Wi-Fi routers.
AI Model Repository for Network Anomaly Detection, RCA , SON, Planning, Driverless Route Performance.
Scalable AI Customer models for Customer Management including Churn, Growth/Degrowth, Upsell.
Scalable Location based models for Home, Work, Commute/Route analysis and identification.
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