Making the Complex
Insightful

CEMplifying Customer Experience management by channelling Al & Big Data
using CEMpliFi Platform

Network Root Cause Analysis

80% Network Issues Auto Resolved for Tier 1 CSP with Multi-Vendor Multi-technology network.

Customer Churn & Upsell

70% win backs achieved for high risk customers for Tier 1 CSP in Hyper price-competitive market.

Technical Smart Care

65% Customer care complaints auto triaged for Tier 1 operator in SE Asia.

Smartphone
Benchmarking

Customer Centric comprehensive metric to rank smart phone performance for Tier 1 operator in BYOD market In SE Asia.

Private 5G Network

Enterprise Solution for connected devices ecosystem powered by CEMpliFi Data engine

Customer Data Platform

A comprehensive & scalable feature-rich customer repository empowering CSP's to assimilate data from multiple touch points thereby enabling AI based solutions to improve customer experience , increase customer retention & enhancing Customer Life time value.

Know More

External Data Monetization

GIS based customer & location analytics platform capturing customer behaviour encompassing mobility , interests , demographics and usage analytics via interactive Map visualization , tailored for marketing campaigns and revenue initiatives for CSP's downstream B2B client’s.

Know More

Unified Smart NMS

An end to end 5G ready unified OSS encompassing low-latency data collection , near real time data processing and predictive insights for Operators & Private 5G players' connected devices ecosystem entailing IoT, Smartphones , CPEs , Smart Cells & Wi-Fi routers.

Know More

Our Platform

CEMpliFi
Visualization Engine
Analytics Engine
Aggregation Engine

CEMpliFi

CEMpliFi platform solves intricate problem scenario-us for its clients by assimilating, processing and analysing data from plethora of data sources.

Visualization Engine

Interactive Open-source BI and Map visualization interface catering to different CSP stakeholders from C-Suite to Analytics teams.

A flexible and Compatible architecture which also supports integration with CSP’s Off the shelf BI tools.

Analytics Engine

AI Model Repository for Network Anomaly Detection, RCA , SON, Planning, Driverless Route Performance.

Scalable AI Customer models for Customer Management including Churn, Growth/Degrowth, Upsell.

Scalable Location based models for Home, Work, Commute/Route analysis and identification.