Making the Complex
Insightful

CEMplifying Customer Experience Management by channelling Al & Big Data
using CEMpliFi Platform

Unified NMS
Single pane of glass

One stop solution for 4G/5G Macro and Private Networks, Wifi and Fixed wireless networks

GeoSight External Monetization

Turns raw anonymized mobile and public data into valuable spatial consumer insights for retail, finance and tourism industries.

Telco Tower
Digital Twin

An innovative digital twin solution powered by Big Data and advanced AI for seamless site audits and inventory management.

Network Root Cause Analysis

80% Network Issues Auto Resolved for Tier 1 CSP with Multi-Vendor Multi-technology network.

Customer Churn & Upsell

70% win backs achieved for high risk customers for Tier 1 CSP in Hyper price-competitive market.

Technical Smart Care

65% Customer care complaints auto triaged for Tier 1 operator in SE Asia.

Smartphone
Benchmarking

Customer Centric comprehensive metric to rank smart phone performance for Tier 1 operator in BYOD market In SE Asia.

Our Products

Customer Data Platform

A comprehensive & scalable feature-rich customer repository empowering CSP's to assimilate data from multiple touch points thereby enabling AI based solutions to improve customer experience , increase customer retention & enhancing Customer Life time value.

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External Data Monetization

GIS based customer & location analytics platform capturing customer behaviour encompassing mobility , interests , demographics and usage analytics via interactive Map visualization , tailored for marketing campaigns and revenue initiatives for CSP's downstream B2B client’s.

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Unified Smart NMS

An end to end 5G ready unified OSS encompassing low-latency data collection , near real time data processing and predictive insights for Operators & Private 5G players' connected devices ecosystem entailing IoT, Smartphones , CPEs , Smart Cells & Wi-Fi routers.

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Our Platform

CEMpliFi
Visualization Engine
Analytics Engine
Aggregation Engine

CEMpliFi

CEMpliFi platform solves intricate problem scenario-us for its clients by assimilating, processing and analysing data from plethora of data sources.

Visualization Engine

Interactive Open-source BI and Map visualization interface catering to different CSP stakeholders from C-Suite to Analytics teams.

A flexible and Compatible architecture which also supports integration with CSP’s Off the shelf BI tools.

Analytics Engine

AI Model Repository for Network Anomaly Detection, RCA , SON, Planning, Driverless Route Performance.

Scalable AI Customer models for Customer Management including Churn, Growth/Degrowth, Upsell.

Scalable Location based models for Home, Work, Commute/Route analysis and identification.