Mobile World Congress (MWC) is a pivotal gathering, attracting […]
Smartphone
Benchmarking
Customer Centric comprehensive metric to rank smart phone performance for Tier 1 operator in BYOD market In SE Asia.
Network Root Cause Analysis
80% Network Issues Auto Resolved for Tier 1 CSP with Multi-Vendor Multi-technology network.
Private 5G Network
Enterprise Solution for connected devices ecosystem powered by CEMpliFi Data engine
Customer Churn & Upsell
70% win backs achieved for high risk customers for Tier 1 CSP in Hyper price-competitive market.
Technical Smart Care
65% Customer care complaints auto triaged for Tier 1 operator in SE Asia.
OUR PRODUCTS
Customer Data Platform
A comprehensive & scalable feature-rich customer repository empowering OpCos to assimilate data from multiple touch points thereby enabling AI based solutions to improve customer experience , increase customer retention & enhancing Customer Life time value.
External Data Monetization
GIS based customer & location analytics platform capturing customer behaviour encompassing mobility , interests , demographics and usage analytics via interactive Map visualization , tailored for marketing campaigns and revenue initiatives for OpCos downstream B2B client’s.
Unified Smart NMS
An end to end 5G ready unified OSS encompassing low-latency data collection , near real time data processing and predictive insights for Operators & Private 5G players' connected devices ecosystem entailing IoT, Smartphones , CPEs , Smart Cells & Wi-Fi routers.
OUR PLATFORM
VISUALIZATION ENGINE
Dashboard and GIS Layer
ANALYTICS ENGINE
Data Analytics and Intelligence Layer
AGGREGATION ENGINE
Data Management Layer
CEM Insights
CEMpliFi platform solves intricate problem scenario-us for its clients by assimilating, processing and analysing data from plethora of data sources.
VISUALIZATION ENGINE
Interactive Open-source BI and Map
visualization interface catering to
different CSP stakeholders from C-Suite to Analytics teams.
A flexible and Compatible architecture which also supports integration with CSP’s Off the shelf BI tools.
ANALYTICS ENGINE
AI Model Repository for Network Anomaly Detection, RCA , SON, Planning, Driverless Route Performance.
Scalable AI Customer models for Customer Management including Churn, Growth/Degrowth, Upsell.
Scalable Location based models for Home, Work, Commute/Route analysis and identification.
AGGREGATION ENGINE
Data ingestion pipeline from end point devices like CPEs/SMs/Aps/Routers.
Data Ingestion pipeline for various internal and external data sources.
OUR PRODUCTS
Network
Network
Network RCA Engine
Customer Based Demand
Forecasting
Energy Saving Management
Device
Device
Device Launch Readiness
Smartphone Purchasing Propensity
Device Performance
Benchmarking
CEM Insights
Powered By
Care
Care
Technical Smart Care
User Data Experience
Marketing
Marketing
Customer Churn & Upgrade
Competitor Network
Throughput Prediction
Broadband Planning
ABOUT CEMTICS
Making the Complex Insightful
Domain Knowledge
- Decades of expertise in Telecom Industry & Multi Vendor Networks.
- Proven credentials in Designing, Deploying and Managing CSP’s 5G & Private 5G networks.
- Background of Network Automation, SON, HetNet.
- Experience in managing complex ORAN, CloudRAN, vRAN ecosystems.
Data Science & Analytics
- AI & Deep Learning experts with decades of industry experience skilled in probing and dissecting complex data for creating solutions for CSPs.
- GEO Spatial analytics experts skilled in creating location based algos, visualizable via GIS & BI platforms.
- Deep understanding of ensemble modelling techniques, BI tools & Applied statistics for solving myriad of business problems.
Big Data Development
- Big Data SMEs with solid expertise in building scalable products and solutions.
- Agile software development teams working on CI/CD operating principals and DevOps best practices.
- Experienced in developing solutions on complex, diverse & high velocity data source for on-premise and Cloud ecosystems.
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Gurgaon